Privacy Policy
We take our customer’s privacy seriously and
we will only collect, record, hold, store and use your personal information as
outlined below.
Data protection is a matter of trust and your
privacy is important to us. We shall therefore only process your name and other
information which relates to you in the manner set out in this Privacy Policy.
We will only collect information where it is necessary for us to do so and we
will only collect information if it is relevant to our dealings with you. We
will only keep your information for as long as we are either required to by law
or as is relevant for the purposes for which it was collected.
You can visit our website, www.zegobird.com
and browse without having to provide your personal details. During your visit
to our website, you may remain anonymous and at no time would we be able to
identify you unless you have registered an account (“Zegobird
account”) with us on our website and have logged on with your user name and
password.
If you have any comments or suggestions, we
would be pleased to receive them at our address or by contacting our Customer
Service.
Collection of Personal Information
Zegobird does not sell, or trade
customer’s personal information collected online with third parties.
Personal information collected online will
only be disclosed within our corporate group and to third parties for the
purposes for which it was collected, as authorised
and consented by you. For example, the conduct of a sales transaction of a
product of your choice on our website.
When you register a Zegobird
account, or participate in any contest organized by us on our website or social
media page, the personal information we collect may include your:
·
Name
·
Delivery
Address
·
Date
of Birth (Optional)
·
Gender
(Optional)
When you make a purchase on the Zegobird website, the additional personal information we
collect may include:
·
Telephone
Number
·
Mobile
Number
·
Delivery
Address
·
Credit
card details (optional) and payment methodology
Due to the range of services and products we
provide, there may be circumstances where we may collect personal information
of an individual other than that of Zegobird
customers to fulfil the order of a Zegobird customer
(for example, Zegobird gift cards). In these
circumstances, the relevant Zegobird customer
confirms and warrants that he/she has obtained the consent of such individual
for the personal information of such individual to be collected and processed
by us.
The mandatory personal information we collect
from you will be used and or shared within our corporate group and to third
parties for one or the following purposes:
·
To
facilitate your use of the Services and/or access to the Platform;
·
To
process your orders submit through the Platform,
whether the products are sold by Zegobird or a third
party seller;
·
To
complete the transactions between you and Zegobird or
a third party seller;
·
To
deliver products that you purchase from our website. For example, we may pass
your name and address on to a third party such as our courier service company
or supplier of choice in order to make delivery of the product to you;
·
To
inform and update you on the delivery of the product and for customer support
purposes;
·
To
provide you with relevant product information such as SKUs;
·
To
process your orders and to provide you with the services and information
offered through our website and which you may request;
·
To
allow us to administer your registered account with us;
·
To
verify and carry out financial transactions in relation to payments you may
make online. For example, payments that you make through our website will be
processed by our appointed agent. Disclosure to these data processing agents
such as that of our appointed agent in this context is necessary for the
purpose of conducting the sales transaction that you have opted for.
·
To
conduct market research and statistical analysis and surveys with the aim of
improving our Services and the Platform;
·
To
maintain and update our records (including for archiving, when the user become
inactive);
·
To
support our business, financial and risk monitoring, planning and decision
making;
·
To
comply with all applicable legislation, laws and regulations, to prevent fraud
or illegal activities, or, to enforce or defend any of our rights.
·
For
such other purposes for which you have specifically authorised
us to do so
The non-mandatory personal information such
as date of birth and gender are used to carry out research/es on our users’
demographics and for us to send you suggestion or information in the form of
promotional emails which we think you may find useful, thereby, enhancing your
experience when you visit our website. By providing us these non-mandatory
personal information, you are deemed to have consented to be part of our
research/es and to receiving suggestions or information as outlined above.
Subscription to our marketing and promotional
materials
In addition to the personal information
outlined above, when you register a Zegobird account
with us, you shall be asked if you would like to subscribe to our marketing and
or promotional materials from time to time. These marketing and or promotional
materials may come from within our corporate group wholly or through
affiliation with third parties. If you choose to so subscribe, you are deemed
to have consented to us processing within our corporate group and or third
parties your personal information for this purpose. You can always choose to
unsubscribe from marketing information at any time by opting for the
unsubscribe function within the electronic marketing material.
Accessing Actual Orders
Your actual order details may be stored with
us but for security reasons, cannot be retrieved directly by us. However, you
may access this information by logging into your account on the website. Here,
you can view the details of your orders that have been completed, those which
are open and those which are to be dispatched as well as administer your
address details, bank details and any newsletter to which you may have
subscribed. You undertake to treat the personal access data confidentially and
not make it available to unauthorised third parties.
We cannot assume any liability for any misuse of passwords unless this misuse
is through our own fault.
Transfer Abroad
We may transfer your Personal Data to places
outside Myanmar when carrying out any of the purposes stated herein.
Security of Your Personal Information
Zegobird ensures that all
information collected will be safely and securely stored. We protect your
personal information by:
·
Allowing
access to personal information only via passwords;
·
Maintaining
technology products to prevent unauthorised computer
access; and
·
Securely
destroying your personal information when it is no longer needed for our record
retention purposes
Zegobird uses 128-bit SSL (Secure
Sockets Layer) encryption technology when processing your financial details.
128-bit SSL encryption is approximated to take at least one trillion years to
break, and is the industry standard.
Disclosure of Personal Information
We will not share your information with any
other organisations other than our corporate group
and those third parties directly related to and necessary for the purchase of
products, delivery of the same and purpose for which you have authorised. In exceptional circumstances, Zegobird may be required to disclose personal information,
such as when there are grounds to believe that the disclosure is necessary to
prevent a threat to life or health, or required by the law. Zegobird
is committed to complying with the Personal Data Protection Act 2010, in
particular, its policies as well as corresponding guidelines and orders.
If you believe that your privacy has been
breached by Zegobird please contact Customer Service
and we will resolve the issue.
Retention of your Personal Information
We will only retain your information for as
long as necessary to fulfil our obligations in respect of the purposes
specified herein and to all other purposes that are related thereto and/or
purpose(s) for which it was collected or to comply with legal, regulatory and
internal requirements.
Collection of Computer Data not necessarily
Personal Information
Zegobird or our authorized service
providers may use cookies, web beacons, and other similar technologies for
storing information to help provide you with a better, faster, safer and
personalized experience when you use our services and/or visit Zegobird.
When you visit Zegobird,
our company servers will automatically record information that your browser
sends whenever you visit a website. This data may include:
·
Your
computer's IP address
·
Browser
type
·
Webpage
you were visiting before you came to our website
·
The
pages within Zegobird that you visit
·
The
time spent on those pages, items and information searched for on our site,
access times and dates, and other statistics
This information is collected for analysis
and evaluation in order to help us improve our website and the services and
products we provide. This data will not be used in association with any other
personal information.
Display Advertising, Ads Settings and Cookies
The tracking we implemented is based on
Display Advertising (e.g., Remarketing, Google Display Network Impression
Reporting, the DoubleClick Campaign Manager integration, or Google Analytics
Demographics and Interest Reporting) and can collect information such as age,
gender, interests and interaction with ads impressions.
Using the Ads Settings, visitors can opt-out
of Google Analytics for Display Advertising and customize Google Display
Network ads.
Zegobird and third-party vendors,
including Google, use first-party cookies (such as the Google Analytics cookie)
and third-party cookies (such as the DoubleClick cookie) together to inform,
optimize, and serve ads based on someone's past visits to your website and
across the Internet.
You may be able to manage and delete cookies
through your browser or device settings. For more information on how to do so,
visit the help material of your browser or device.
Our website may contain links to other third
party owned and operated websites or internet resources. When you click on one
of those links you are contacting another website or internet resource, we have
no responsibility or liability for or control over those other websites or
internet resources or their collection, use, or in any way processing of your
personal information. The inclusion of third party websites on our website
shall not in any way constitute an endorsement of such website’s contents,
actions or policies.
Changes to the Privacy Policy
Zegobird reserves the right to
modify and change the Privacy Policy at any time. Any changes to this policy
will be published on our website. You should check this Policy each time you
access our website so as to be aware of the most recent applicable version of the
Policy.
Accessing and Updating Your Personal
Information
Please note that the accuracy of your
personal information provided to us is essential. You are responsible for
informing us about changes to your personal information or in the event you
believe that the personal information we have about you is inaccurate,
incomplete, misleading or not up-to- date.
You can access and update your personal
information anytime by accessing your account on Zegobird
website.
Complaints about breaches of privacy
If you are not satisfied with the way in
which we handle your enquiry or complaint, please don't hesitate to contact
Customer Service.